COVID-19: MEASURES

MEASURES IN PLACE

In Pars Hostels we have always prioritized the guest experience, both socially and in terms of comfort and hygiene.

Due to the ever changing situation regarding COVID-19, we have the duty of taking care of our guests and staff. We want to ensure safety, transparency and flexibility in these exceptional circumstances.

We want to reassure everyone in Pars Hostels that they will be taken care of and they will stay in a safe, healthy environment during this period.

To make sure the hygiene conditions are optimal, we have implemented the following changes to our operations on both of our hostels:

WE MAKE TEMPERATURE CHECKS TO OUR GUESTS AND STAFF

WE WILL BE PRACTICING SOCIAL DISTANCING BOTH IN OUR COMMON AREAS AND ROOMS
HYDROALCOHOLIC HAND SANITIZER IS PROVIDED IN ALL COMMON AREAS
MASKS MUST BE WORN IN OUR COMMON AREAS AND ROOMS
WE HAVE ADJUSTED THE MAXIMUM CAPACITY OF OUR COMMON AREAS

HYGIENE PROTOCOLS

We are doing everything in our hands to ensure that all premises are kept to the highest standards of cleanliness and hygiene, and that emergency protocols are ready to be enacted should we be alerted to a case of COVID-19 at any of our hostels.

WE CLEAN TWICE A DAY ALL SURFACES WITH A DISINFECTANT SOLUTION THAT REMAINS EFFECTIVE UP TO 24 HOURS
ALL OUR STAFF WEARS MASKS AT ALL TIMES
ALL OUR STAFF IS TRAINED IN SAFETY PROTOCOLS
WE CLEAN ALL ROOMS DAILY WITH A DISINFECTANT SOLUTION THAT REMAINS EFFECTIVE FOR UP TO 24 HOURS
ALL KEY CARDS ARE ARE DISINFECTED WITH HYDROALCOHOLIC SOLUTION BEFORE THEY ARE GIVEN TO YOU

BOOKINGS & CANCELLATIONS

As you already know, by now COVID-19 ( aka coronavirus) has tragically turned into a global pandemic. First and most importantly, we think about you, your family and your local community. Health and safety is obviously the highest priority for everyone right now. We are very sorry for the situation caused by COVID-19 and we hope that everything will normalize as soon as possible.

Depending on the country you are coming form and its current restrictions, all bookings in both of our hostels may be subject to a flexible booking clause whereby rooms can be changed at any time before 28th of February 2021. This offer has no time limit so you will not miss the chance to visit Barcelona and our hostel. You can change the date of your reservation anytime, just contact and inform us about the new dates in which you would like to visit us. The date change request must be made via email 15 days before the check in order to ensure availability. 

We are offering free change of dates. You can freely choose any date until 02/28/2021. Guests should contact the respective properties directly to arrange the change of dates. For group bookings, please we ask organizers to contact with our Reservations Department. At Pars Hostels, we fully understand your concerns. Our intention, as always, is to ensure the comfort and happiness of our guests.

We assure you that the Pars Hostels team is operational during this time, and ready to support you when changing your dates. As a reminder, our contact numbers and emails can be found here:

Pars Tailor’s Hostel

[email protected]
+34 932 505 684

Pars Teatro Hostel

[email protected]
+34 934 439 466

Please take into consideration due to the high volume of requests we may take some time to give you an answer. We are committed to providing you with the best support possible during this uncertain time.

We are hoping to see you soon. Stay safe and sound.

Best regards,

Pars Hostels Team

Tailors Hostel

[email protected]
+0034 932 50 56 84
Carrer de Sepúlveda, 146, 08011 Barcelona

Teatro Hostel

[email protected]
+0034 934 43 94 66
Carrer d’Albareda, 12, 08004 Barcelona